Refund policy
Return & Refund Policy – Protectsun
At Protectsun, customer satisfaction is one of our top priorities. If you are not completely satisfied with your purchase, we provide a 30-day free return and refund policy.
Return Eligibility
Returns are accepted under the following conditions:
-
The request must be submitted within 30 days after delivery
-
The item must be unused and in original condition
-
The item should be returned in its original packaging when possible
-
Proof of purchase or order confirmation is required
Return Process
-
Contact our support team to request a return authorization.
-
Our team will provide instructions for returning the item.
-
Once the item is received and inspected, the refund process will begin.
Refund Processing
Refunds will be issued to the original payment method used during checkout.
Please allow 5–10 business days for the refund to appear in your account depending on your financial institution.
Our goal is to keep the return process clear, fair, and convenient for all customers.